• Are there samples of the business cards that I can view before placing my order?

    Of course! Fill in the Request for Sample box in the link below and we will mail out samples to you for Free! You can view all the different card options and prices in the sample set.

     

    Request for sample

  • Is there Free Delivery?

    Delivery for business cards are charged at $10/location. Free delivery is applicable if order exceeds $150.

     

    Delivery for all other printed matters (booklets, flyers, envelopes .etc) are charged at at $20/location. Free delivery is applicable if order exceeds $500.

  • Is design included in the order?

    Design is not included in price quoted. The charge for design is $50 regardless of replicating existing design or creating new design.

     

    We currently only offer design services for business cards, letter heads and envelopes. We do not provide design services for flyers, and booklets.

  • Can I use a Hard-Copy/Scanned-Copy of the business card as a Print Ready Artwork?

    The physical copy or the scanned copy of the business card is not considered a print ready artwork.

     

    A print ready artwork should be done in high resolution, with the correct artwork size and have a minimum resolution of 300 DPI.

  • What are the artwork requirements for business cards?

    – Minimum Resolution: 300 DPI

    – Maximum Size: 90mm x 54mm (Smaller artworks will be trimmed to fit)

    – Colour Mode: CMYK

  • What file types do you accept?

    The Copy Boy accepts a range of different formats. These are: GIF, PNG, JPEG/JPG, PDF, AI, PSD.

  • When can I collect my prints?

    Different prints have different printing lead times

     

    Business cards/Flyers/letter heads: 5 – 7 Working Days

    Booklets/Envelopes/NCR Bill Books: 12 – 14 Working Days

    Red Packets: 18 – 20 Working Days

    (Saturdays and Sundays are not counted as working days)

     

    Additional finishing requests will increase the lead-time required. (Round Corners, Spot UV, Hot Stamp)

     

    An email will be sent to you quoting your invoice number to inform you when your prints are ready. You can then visit our collection office @ 35 Kallang Pudding Road, Tong Lee Building Block A, #08-02D, Singapore 349314.

     

    Collection Schedules: 10am – 12pm, 2pm-5pm Mondays – Fridays, excluding Public Holidays

  • Where is your office located and where do I collect my prints?

    Our collection office is located at 35 Kallang Pudding Road, Tong Lee Building Block A, #08-02D, Singapore 349314.

    You can view or download the PDF below for a list of directions you can get here from the various MRT stations.

    How to get here
  • What is your refund policy

    We are confident of the standards of our print quality. If you are not 100% satisfied with your purchase from us, simply contact us within 3 days from the ready for collection date and you will be able to request for a reprint.

     

    We will accept reprints and refunds related payments if you are not fully satisfied with your purchase from us. Do note however, we will not be responsible for any customer losses. The Copy Boy accepts a maximum 100% liability on the order value only.

     

    Read more here

  • What if the prints are not ready by the lead time?

    Given the nature of offset prints and post production finishing, lead times provide an estimated required time for production. We are unable to cancel the order if it extends beyond the lead time. A discount up to 5% of the order value may be extended to such orders that take longer than the lead time.

  • How can I place an order and when do I make payment?


    You can place orders by emailing us the following:
    1) Billing Details:
    -Company Name (If any):
    -Billing Contact Name:
    -Billing Address:
    -Billing Contact Number:
    2) Print Ready Artwork
    3) Print Product required and Print Quantity
    4) Final Print Size (Example: 90mm x 54mm)

    Payment have to be made in full before printing commences.

    Alternatively, you may try to use our new online order system:

    Business Card

    Cash on Delivery is not available.

    order-flow-chart_3
  • How can I make payment?

    We have the following options available

    – Make a cash payment at our office (NETS is accepted)

    – Drop a check at our office or mail a check to us.

    – Make a bank transfer to our company’s DBS account.

  • Can I get further discounts on my orders?

    Our quoted prices are wholesale print rates. You may notice that it is significantly lower compared to market prices. We achieve such low prices through economies of scale and our channel partners. Our print products are distributed through retail print channel partners. If you would like to join us as a channel partner, get in touch with us and we will discuss the details with you.

  • Is there GST?

    There are no GST charges. All prices are nett.

© Copyright The Copy Boy Pte Ltd 2015. Website developed by sgWebster Solutions
Open Chat
1
Close chat
Hello! Thanks for visiting us. Please press Start button to chat with our support :)

Start